Our Customer Service Commitment to You

  1. You are our #1 priority
  2. We are committed to ensuring you get the most out of your Storm experience
  3. We value your feedback and invite you to share your thoughts with us
  4. You will always hear back from us within one business day
  5. We will make your experience with us as easy and efficient as possible
  6. We will keep you informed on what we are doing as an organization both on and off the court
  7. Every member of the Storm staff is here to make sure your game day experience is great
  8. Storm decisions will be made with the highest level of integrity
  9. We will never make a promise we can’t keep
  10. Our goal is to provide you the highest quality customer service delivered with friendliness, individual pride and a shared love for the Storm